Frequently Asked Questions

We recommend that you sort and label your items, set aside valuables or important documents, and inform us in advance about any special handling requirements.

Yes, we offer general wellness assessments to monitor your overall health, provide guidance, and recommend further medical attention if necessary.

Yes, we offer same-day appointments based on availability. It is recommended to book in advance to secure your preferred time.

Yes, we use gentle, skin-friendly oils, but let us know about any sensitivities so we can customize your experience.

Sort your clothes by color and fabric type if possible. Remove any personal items from pockets, and let us know if any items need special care.

We use high-quality, eco-friendly detergents that are safe for sensitive skin and fabrics. Hypoallergenic options are also available upon request.

Each customer’s laundry is washed separately to ensure hygiene and prevent any mix-ups.

A facial includes deep cleansing, exfoliation, extractions, a mask, and a relaxing massage, while a clean-up focuses on cleansing and mild exfoliation without extractions or massage.

Ensure your hair is at least 1/4 inch long for best results. Avoid exfoliating or applying lotions before your session.

For cleaning services: Secure fragile items and declutter the space for better results. For pest control: Store food in sealed containers and keep pets away. For AC cleaning: Ensure access to the unit and remove any obstructions. For lab tests: Follow any fasting or preparation guidelines provided in advance.

Yes, we use eco-friendly, non-toxic, and pet-safe products wherever possible. Our team takes extra precautions to ensure the safety of your family and pets.

You can book our services through the VHelp mobile app, available on the Google Play Store and App Store, or via our website for a seamless booking experience.

Yes! We only partner with best vendors in the market who are recommended and certified by experts.